Privacy Policy
A legal disclaimer
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Privacy Policy
The Business Emporium LTD (Trading as pluno since 2021)
Last updated: 1st September 2025
1. Introduction
This Privacy Policy explains how The Business Emporium LTD ("we," "us," "pluno" or "our") handles your personal data when you use our website. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
The Business Emporium LTD is the data controller of your personal data. Our registered office is 128 City Road, London, United Kingdom, EC1V 2NX, and our company registration number is 13537602. You can contact us about this policy at team@pluno.co.uk.
3. The Data We Collect
We only collect the minimum data needed for basic website functionality and to respond to your inquiries.
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Technical Data: When you visit our site, we may automatically collect your IP address, browser type, and operating system. This is standard for all websites and is used for security and to ensure the site works correctly.
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Contact Form Data: If you use our contact form, we collect your first name and last name to respond to your message. Any other business information you provide, such as your company name or business email, is not considered personal data under UK GDPR.
4. How We Use Your Data
We only use your personal data when the law allows us to.
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To Respond to Inquiries: We use the name you provide in the contact form to respond to you directly. Our legal basis for this is our legitimate interest in engaging with potential clients.
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To Maintain Our Website: We use the technical data we collect to ensure our site remains secure and operational. This is also based on our legitimate interest in running our business.
We do not use your personal data for marketing purposes.
5. Your Rights
Under UK data protection laws, you have rights over your personal data, including the right to access it, have it corrected, and request its erasure. If you wish to exercise any of these rights, please contact us using the email address provided above. You also have the right to complain to the Information Commissioner's Office (ICO) if you believe we are not handling your data correctly.
6. Data Security and Retention
We have measures in place to protect your data from being lost, used, or accessed without authorisation. We will only keep your data for as long as needed to fulfil the purpose for which we collected it. For contact form submissions, we will keep your information for a reasonable period to address your query, after which it will be securely deleted.
7. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.